Shipping Policy
Domestic Shipping (Vietnam)
Standard Delivery
- Orders from 100,000 VND and above
Shipping Fee: FREE
Delivery Time: 3-5 working days
- For orders under 100,000 VND: Shipping fee 11,000 VND
Express Delivery
- Orders from 200,000 VND and above
Shipping Fee: FREE
Delivery Time: Same day
Area: Only applicable in Ho Chi Minh City
- For orders under 200,000 VND: Shipping fee 30,000 VND
* Important Notes
Delivery times are for reference only
Delivery times do not include holidays and Tet
Delays may occur due to external factors (weather, traffic conditions, etc.)
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International Shipping
Fixed Shipping Fee: $25 for all orders
Customer Responsibilities:
When placing an order, please note:
Responsible for initial shipping fees
Pay any import taxes (if applicable)
Cover return shipping costs (if applicable)
Responsible if refusing to accept the package at the time of delivery
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Support Contact
For any inquiries regarding shipping policies, please contact:- Email: info@shuucoca.shop
- Phone: +(84) 876 149 421
- Instagram: @shuucoca_keycap
- Facebook: Shuucoca Keycap
- WhatsApp: +(84) 981 710 243
- Support Hours: Monday - Sunday (9:00 AM - 9:00 PM)