Shipping Policy

Domestic Shipping (Vietnam)

Standard Delivery

- Orders from 100,000 VND and above

Shipping Fee: FREE

Delivery Time: 3-5 working days

- For orders under 100,000 VND: Shipping fee 11,000 VND

 

Express Delivery

- Orders from 200,000 VND and above

Shipping Fee: FREE

Delivery Time: Same day

Area: Only applicable in Ho Chi Minh City

- For orders under 200,000 VND: Shipping fee 30,000 VND

* Important Notes

Delivery times are for reference only
Delivery times do not include holidays and Tet
Delays may occur due to external factors (weather, traffic conditions, etc.)

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International Shipping

Fixed Shipping Fee: $25 for all orders

Customer Responsibilities:

When placing an order, please note:

Responsible for initial shipping fees

Pay any import taxes (if applicable)

Cover return shipping costs (if applicable)

Responsible if refusing to accept the package at the time of delivery

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Support Contact

For any inquiries regarding shipping policies, please contact:

  • Email: info@shuucoca.shop
  • Phone: +(84) 876 149 421
  • Instagram: @shuucoca_keycap
  • Facebook: Shuucoca Keycap
  • WhatsApp: +(84) 981 710 243
  • Support Hours: Monday - Sunday (9:00 AM - 9:00 PM)